Boost Piper — Privacy Policy
Last Updated: 27th August, 2026
Effective Date: 27th August, 2026
1. Introduction
Welcome to Boost Piper (“we”, “us”, “our”, or the “Platform”).
Boost Piper is a creator and brand collaboration platform operated by Osnix Enterprise. The Platform connects brands, businesses, influencers, content creators, and other marketing professionals. Through our mobile application and website, users may discover creators, create and participate in campaigns, communicate with other users, manage campaign deliverables, access analytics, and manage payments and earnings.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:
- use the Boost Piper mobile application;
- use our website or landing page;
- create an account;
- connect a social-media account;
- create or participate in a campaign;
- communicate with another user;
- submit content or campaign deliverables;
- make or receive payments;
- contact our support team; or
- otherwise interact with our services.
By using Boost Piper, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are
Platform Name: Boost Piper
Legal Entity: Osnix Enterprise
Country: Ghana
Email: info@boostpiper.com
Website: www.boostpiper.com
Registered Business Address: Komla Dumor Ave, Haatso, Accra, Ghana
Phone: 0245345825
For purposes of applicable data-protection laws, Osnix Enterprise is responsible for processing your personal information as described in this Privacy Policy.
3. Applicability
This Privacy Policy applies to information collected through:
- the Boost Piper iOS application;
- the Boost Piper Android application;
- our website and landing pages;
- our customer-support channels;
- our campaign and messaging systems; and
- other services that link to this Privacy Policy.
It does not apply to third-party websites, applications, or services that we do not control, even if Boost Piper contains links to them.
4. Information We Collect
We collect information that you provide directly, information generated through your use of the Platform, and information obtained from connected third-party services.
4.1 Account Information
When you create an account, we may collect:
- full name;
- username;
- email address;
- telephone number;
- password or authentication credentials;
- profile photograph;
- date of birth or age information where required;
- country, city, or general location;
- account type;
- business information;
- creator information;
- profile description;
- categories or areas of interest;
- languages;
- professional information; and
- other information you choose to provide.
Users may register as either Creators or Brands/Clients, depending on the functionality available.
5. Creator Information
If you register as a Creator, we may collect additional information including:
- creator biography;
- areas of expertise;
- content categories;
- social-media usernames;
- social-media profile URLs;
- audience information;
- follower counts;
- engagement metrics;
- audience demographics where made available through an authorized platform;
- creator rates;
- preferred campaign types;
- preferred locations;
- portfolio information;
- previous campaign information;
- submitted content;
- campaign completion information;
- ratings and reviews;
- earnings information; and
- other information you voluntarily provide to build your creator profile.
Some information may be displayed to Brands so they can evaluate Creators for campaigns.
6. Brand Information
If you register as a Brand or Client, we may collect:
- company or business name;
- business description;
- business category;
- business logo;
- contact person’s name;
- email address;
- telephone number;
- business location;
- website;
- campaign information;
- campaign budgets;
- campaign requirements;
- payment information;
- invoices and transaction information; and
- other information provided by the Brand.
7. Campaign Information
When users create, apply to, or participate in campaigns, we may collect:
- campaign title;
- campaign description;
- campaign objectives;
- campaign category;
- target audience;
- campaign budget;
- campaign dates;
- campaign location;
- selected social platforms;
- required deliverables;
- content requirements;
- creator applications;
- creator selections;
- campaign agreements;
- campaign status;
- submitted content;
- approval or rejection information;
- campaign performance;
- campaign communications; and
- campaign-related transactions.
Campaign information may be shared between participating Brands and Creators where necessary to facilitate the campaign.
8. Social Media Information
Creators may voluntarily connect supported social-media accounts to their Boost Piper profile.
Depending on the platform and the permissions granted, we may receive information such as:
- social-media username;
- profile name;
- profile photograph;
- account identifier;
- public profile information;
- follower or subscriber counts;
- engagement information;
- reach or impressions;
- content information;
- post-performance information;
- audience information;
- account type;
- publicly available profile information; and
- other metrics made available through the applicable social platform’s APIs.
We only request and process social-media information that is necessary for the functionality being provided and that the relevant platform permits us to access.
9. Social Media Connections
When you connect a social-media account, you authorize us to access the information permitted by that social platform and the permissions you grant.
You may disconnect a social-media account through the functionality provided by Boost Piper or, where applicable, through the relevant social-media platform.
Disconnecting an account may prevent certain features from working, including automatic verification or synchronization of social-media statistics.
We do not sell social-media API data.
10. Information About Your Device
When you use our mobile application or website, we may automatically collect technical information such as:
- device type;
- device model;
- operating system;
- operating-system version;
- application version;
- browser type;
- language;
- time zone;
- IP address;
- approximate location derived from IP address;
- device identifiers;
- crash information;
- diagnostic information;
- network information; and
- other technical information necessary to operate and secure the Platform.
11. Usage and Analytics Information
We may collect information about how you use our services, including:
- pages and screens viewed;
- features used;
- buttons clicked;
- searches performed;
- campaigns viewed;
- creator profiles viewed;
- campaign applications;
- session information;
- login activity;
- referral information;
- device and technical information;
- performance information; and
- interactions with notifications.
We may use analytics technologies to understand how users interact with the Platform and improve our services.
12. Location Information
Some features may require location information.
Depending on the functionality you use, we may collect:
- approximate location;
- city or region;
- location information associated with a campaign; or
- precise location information if you expressly grant the relevant permission.
For example, a Brand may specify that a campaign requires creators to create content at a particular location.
You can manage location permissions through your device settings.
13. Messages and Communications
Our Platform may allow Brands and Creators to communicate with each other.
We may process:
- messages;
- attachments;
- campaign-related communications;
- timestamps;
- recipient information; and
- other communication metadata.
We use this information to provide messaging functionality, facilitate campaigns, prevent abuse, resolve disputes, enforce our Terms, and maintain Platform security.
Users should not send sensitive personal information through campaign messaging unless it is necessary and appropriate.
14. Content You Submit
Creators and Brands may submit content to the Platform, including:
- photographs;
- videos;
- documents;
- campaign materials;
- social-media links;
- portfolio content;
- logos;
- advertisements;
- reviews;
- comments; and
- other files or materials.
We process this content to provide the relevant Platform functionality, including campaign management, review, approval, portfolio display, and dispute resolution.
15. Payment Information
If you make or receive payments through the Platform, we may collect information necessary to process transactions, such as:
- transaction details;
- payment status;
- amount;
- currency;
- payer or recipient information;
- billing information;
- bank or mobile-money information where applicable;
- transaction identifiers; and
- payment-related records.
Where payment processing is handled by a third-party payment provider, that provider may process your payment information under its own privacy policy.
We generally do not need to store complete payment-card information on our servers when payment processing can be securely handled by a qualified payment processor.
16. How We Use Personal Information
We may use personal information to:
Provide the Platform
- create and manage accounts;
- authenticate users;
- provide Creator and Brand profiles;
- facilitate campaigns;
- connect Brands and Creators;
- process applications;
- manage campaign deliverables;
- provide messaging;
- process payments;
- provide notifications; and
- provide customer support.
Improve the Platform
We may use information to:
- understand how users use the Platform;
- improve features;
- develop new products;
- troubleshoot technical problems;
- analyze Platform performance;
- personalize user experiences; and
- improve campaign matching and recommendations.
Safety and Security
We may use information to:
- prevent fraud;
- detect abuse;
- prevent unauthorized access;
- investigate suspicious activity;
- enforce our Terms;
- protect users;
- protect our systems; and
- comply with legal requirements.
Communications
We may use your information to send:
- account notifications;
- campaign notifications;
- application updates;
- payment notifications;
- security alerts;
- service announcements;
- support communications; and
- other operational communications.
Where required, we will obtain appropriate consent for marketing communications.
17. Creator Discovery and Matching
Our Platform may use information such as:
- Creator categories;
- location;
- social platforms;
- follower counts;
- engagement information;
- campaign preferences;
- audience information;
- Creator availability;
- previous campaign information; and
- other relevant profile information
to help Brands discover Creators and to recommend potentially suitable campaigns or Creators.
These recommendations are intended to facilitate marketing collaborations.
18. Creator Ratings and Reviews
Brands and Creators may be able to rate or review each other following a campaign.
Ratings and reviews may be displayed on the Platform and may form part of a user’s reputation.
We may use ratings and reviews to:
- improve trust;
- help users evaluate potential collaborators;
- detect inappropriate behavior;
- improve recommendations; and
- maintain Platform quality.
Users should not submit false, misleading, abusive, discriminatory, or unlawful reviews.
19. Legal Bases for Processing
Where applicable, we process personal information based on one or more of the following grounds:
Contractual Necessity
Processing may be necessary to provide the services you request or perform our agreement with you.
Consent
We may process information when you have provided consent, including certain social-media connections, marketing communications, or optional permissions.
Legitimate Interests
We may process information where reasonably necessary for legitimate business purposes such as security, fraud prevention, service improvement, and Platform administration, provided those interests do not override your rights.
Legal Obligations
We may process information where necessary to comply with applicable laws, regulations, court orders, or lawful governmental requests.
Where processing is based on consent, you may withdraw your consent where permitted by law.
20. When We Share Information
We may share personal information in the following circumstances.
20.1 Between Brands and Creators
Certain profile, campaign, and social-media information may be visible to Brands or Creators to facilitate collaborations.
For example, a Brand may view a Creator’s:
- name;
- profile;
- Creator category;
- connected social accounts;
- follower metrics;
- engagement information;
- portfolio;
- ratings; and
- other information intended for Creator discovery.
21. Service Providers
We may use third-party service providers for services such as:
- cloud hosting;
- database infrastructure;
- authentication;
- analytics;
- email delivery;
- SMS delivery;
- push notifications;
- payment processing;
- file storage;
- customer support;
- security;
- fraud prevention; and
- technical infrastructure.
These providers may process personal information only as necessary to provide services to us or as otherwise permitted by law.
22. Social-Media Platforms
If you connect your social-media account, information may be exchanged with the relevant platform in accordance with your authorization and that platform’s policies.
Examples may include:
- Meta/Facebook;
- Instagram;
- TikTok;
- YouTube;
- Snapchat;
- X; and
- other platforms supported by the Platform.
The availability of specific information depends on the APIs, permissions, account types, and policies of each platform.
23. Legal Requirements
We may disclose information where reasonably necessary to:
- comply with applicable law;
- respond to lawful requests;
- comply with court orders;
- protect our rights;
- investigate fraud;
- enforce our Terms;
- protect users; or
- protect the safety and security of the Platform.
24. Business Transfers
If Osnix Enterprise is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.
25. We Do Not Sell Personal Information
We do not sell users’ personal information to third parties.
We may share information with service providers and other users where necessary to provide the Platform and its functionality, as described in this Privacy Policy.
26. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide our services;
- maintain account records;
- complete transactions;
- resolve disputes;
- enforce agreements;
- prevent fraud;
- comply with legal obligations; and
- maintain legitimate business records.
When information is no longer required, we may delete, anonymize, or securely dispose of it.
Different categories of information may be retained for different periods.
27. Account Deletion
You may request deletion of your account and personal information by contacting us at:
Where applicable, you may also initiate account deletion through the Platform.
Some information may need to be retained where required by law, necessary to resolve disputes, prevent fraud, enforce our agreements, or satisfy legitimate legal or regulatory requirements.
28. Disconnecting Social Accounts
You may disconnect a connected social-media account from your Boost Piper account.
After disconnection, we will stop requesting new information from that social account, subject to technical and legal limitations.
Information previously collected may remain in our systems for the period required by our retention practices or applicable law.
29. Data Security
We take reasonable technical and organizational measures designed to protect personal information against:
- unauthorized access;
- unauthorized disclosure;
- alteration;
- loss;
- misuse;
- destruction; and
- other unlawful processing.
Security measures may include:
- encryption in transit;
- secure authentication;
- access controls;
- server security;
- monitoring;
- logging;
- backups; and
- restricted employee access.
However, no internet-based service can guarantee absolute security.
30. Passwords and Account Security
You are responsible for maintaining the confidentiality of your account credentials.
You should:
- use a strong password;
- avoid sharing your password;
- use unique credentials;
- protect your device; and
- notify us if you believe your account has been compromised.
We will never ask you to provide your password through an unsolicited message.
31. Children’s Privacy
Our Platform is intended for users who are legally permitted to use the service.
We do not knowingly collect personal information from children below the applicable minimum age without appropriate authorization where required by law.
If you believe that a child has provided personal information to us improperly, please contact us at:
If we discover that we have collected information from a child in circumstances where collection was not permitted, we will take appropriate steps to delete the information.
32. International Data Transfers
Our service providers and infrastructure may be located in countries other than Ghana.
As a result, personal information may be transferred to and processed in other countries.
Where required by applicable law, we will take appropriate measures to ensure that international transfers are subject to appropriate safeguards.
33. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
These may be used to:
- operate the website;
- remember preferences;
- understand website usage;
- improve performance;
- maintain security; and
- analyze traffic.
You can manage cookies through your browser settings.
Our mobile application may use equivalent technologies for authentication, analytics, security, and application functionality.
34. Marketing Communications
We may send promotional communications where permitted by law.
You can unsubscribe from marketing communications by:
- using the unsubscribe link in an email;
- changing your notification preferences; or
- contacting us at info@boostpiper.com.
You may still receive essential service communications, such as security alerts, account notifications, campaign notifications, and transaction messages.
35. Your Privacy Rights
Depending on applicable law, you may have rights including the right to:
- request access to personal information we hold about you;
- request correction of inaccurate information;
- request deletion of personal information;
- request restriction of certain processing;
- object to certain processing;
- withdraw consent where processing is based on consent;
- request information about how your data is processed;
- request a copy of certain personal information; and
- lodge a complaint with the appropriate data-protection authority.
We may need to verify your identity before processing certain requests.
36. Ghana Data Protection
Osnix Enterprise will process personal information in accordance with applicable Ghanaian data-protection laws, including the Data Protection Act, 2012 (Act 843) and applicable regulations and guidance.
Where required, we will maintain appropriate registrations, policies, safeguards, and procedures relating to personal-data processing.
Users may contact us regarding privacy concerns using the information provided below.
37. Third-Party Services
Our Platform may contain links or integrations to third-party services.
These services may include:
- social-media platforms;
- payment providers;
- analytics providers;
- app stores;
- websites; and
- other external services.
We are not responsible for the privacy practices of third-party services.
You should review the privacy policies of those services before using them.
38. Third-Party Social Media APIs
Our use of social-media APIs is subject to the policies and requirements of the respective platforms.
For example, where you authorize access to a social-media account, the relevant platform may provide information to us according to the permissions you grant and the platform’s API policies.
We do not use social-media information for purposes unrelated to the functionality described in this Privacy Policy.
39. Data Accuracy
We take reasonable steps to maintain accurate information, but some information may be provided directly by users or retrieved from connected third-party platforms.
Creators are responsible for ensuring that information they provide about themselves is accurate and up to date.
Where social-media metrics are automatically synchronized, the displayed metrics may change based on updates from the relevant social platform.
40. User-Generated Content
You are responsible for ensuring that content you upload or publish through the Platform:
- is accurate;
- does not violate another person’s rights;
- does not contain unlawful material;
- does not infringe intellectual-property rights;
- does not contain unnecessary sensitive personal information; and
- complies with our Terms and applicable laws.
41. Data Breaches
If we become aware of a personal-data breach that requires notification under applicable law, we will take appropriate steps to investigate, contain, remediate, and notify affected parties or authorities where legally required.
42. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the Last Updated date at the beginning of this document.
Where required by law, we will provide additional notice or obtain consent for material changes.
Your continued use of the Platform after an updated Privacy Policy becomes effective means that you acknowledge the updated policy, subject to applicable legal requirements.
43. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, contact us:
Osnix Enterprise
Platform: Boost Piper
Email: info@boostpiper.com
Website: www.boostpiper.com
Address: Komla Dumor Ave, Haatso, Accra, Ghana
Phone: 0245345825
44. Data Protection Contact
For privacy-specific requests, please contact:
Data Protection Contact: Osnix Enterprise
Email: info@boostpiper.com
Phone: 0245345825
45. Effective Date
This Privacy Policy is effective from:
27th August, 2026
© 2026 Osnix Enterprise. All rights reserved.
